Terms and conditions
These terms govern your use of this website. They do not govern any work we do for you, which is covered by a separate written agreement signed by both of us.
LAST UPDATED 31 AUGUST 2026
1. About these terms
This website is operated by Best Web Design ("we", "us", "the studio"). By using the site you accept these terms. If you do not accept them, please stop using the site.
We may revise these terms at any time by updating this page. The version in force is the one published here on the day you use the site.
2. Nothing here is an offer
The content of this website is provided for information. It is not an offer capable of acceptance, a quotation, or a commitment to provide any service. Descriptions of our disciplines, our method and our criteria are a description of how we usually work, not a contractual promise.
Sending us an email does not create a contract, a retainer or a client relationship, and does not oblige us to take the work on. We take on a small number of engagements and turn down most of what reaches us. A contract exists only when both parties have signed a written engagement agreement setting out scope, fees and timing.
3. Confidentiality of enquiries
We treat the contents of an enquiry as confidential and do not disclose them outside the studio. If you want that recorded formally, send your non-disclosure agreement with your first email or ask for ours, and we will sign it before you share anything sensitive. Until an agreement is in place, please do not send us material you cannot afford to have read informally.
4. Intellectual property
All content on this website, including the text, the technical drawings and animations, the layout, the wordmark, the symbol and the underlying code, is owned by us or licensed to us, and is protected by copyright and other intellectual property rights.
You may view the site and print or download extracts for your own reference. You may not:
- Copy, republish or redistribute any part of it commercially without our written permission.
- Reproduce the drawings, animations or design system in another website or product.
- Remove or alter any copyright or attribution notice.
- Use the name Best Web Design, the wordmark or the symbol in a way that suggests an association we have not agreed to.
Where we produce work for a client, ownership of that work is dealt with in the engagement agreement. Our standard position is that the client owns the deliverables outright on final payment, including the source code, the design files and the accounts.
5. Acceptable use
You agree not to use this site:
- In any way that breaches applicable law or regulation.
- To send unsolicited commercial communications to the addresses published on it.
- To scrape, harvest or systematically extract content, other than by search and AI crawlers acting within our published robots directives.
- To introduce malware, or to attempt to gain unauthorised access to the site, its server or any connected system.
- To attack the site by denial of service or by any similar means.
6. Accuracy and availability
We take care over what we publish, but we do not warrant that the content is complete, current or free of error. Nothing on this site is professional advice on which you should rely. Take specific advice before acting on anything you read here.
We do not guarantee that the site will always be available or uninterrupted. We may suspend, withdraw or restrict all or part of it without notice.
7. Links to other sites
Where this site links to a third-party website, that link is provided for information only. We have no control over the contents of those sites and accept no responsibility for them or for any loss arising from your use of them.
8. Liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.
Subject to that, we exclude all implied conditions, warranties and representations relating to this site to the fullest extent permitted by law, and we will not be liable for any loss of profit, loss of business, loss of revenue, loss of anticipated savings, loss of data or goodwill, or any indirect or consequential loss, arising from your use of or inability to use this site.
Liability arising from work we carry out for a client is governed by the engagement agreement, not by this page.
9. Privacy
Our handling of personal data is set out in our privacy policy, which forms part of these terms.
10. Governing law
These terms and any dispute arising out of them are governed by the laws of Sri Lanka, and the courts of Sri Lanka have exclusive jurisdiction. If you are a consumer resident elsewhere, this does not deprive you of the protection of any mandatory provisions of the law of your own country.
11. Contact
Questions about these terms go to hello@bestwebdesign.lk.