Best Web Design BY REPUTATION

One address.A partner reads it.

There is no contact form on this website, and that is deliberate. A form invites volume and tells us nothing. A written note tells us how you think, what you have already tried, and whether the two of us are going to work well together.

hello@bestwebdesign.lk
One channel, four blanked A terminal block drawing. Five ports are shown. Four of them, marked contact form, phone queue, live chat and sales team, are capped with blanking plates. The fifth, marked email, is wired straight through to a receiver labelled a partner reads it. CHANNELS IN CONTACT FORM PHONE QUEUE LIVE CHAT SALES TEAM A PARTNER READS IT FOUR PORTS BLANKED. ONE LEFT LIVE. EMAIL
FIG. 01   TERMINAL BLOCK, AS WIRED
WRITTEN ENQUIRIES ONLYUTC +05:30
SHEET 01WHAT TO SENDFOUR ITEMS

Four things to put in the email.

None of this needs to be polished. It needs to be true, because it is what the market study is built on.

SHEET 02WHAT HAPPENS NEXTTIMINGS

You will hear back either way.

Reply timing A timing diagram across a ten day axis. The enquiry pulses at day zero. An acknowledgement pulses at day one. The answer pulses once inside a hatched window between day five and day ten, and the line stays flat afterwards, indicating no follow up sequence. ENQUIRY SENT ACKNOWLEDGED BY A PERSON 0 1 5 10 WORKING DAYS DECISION WINDOW THEN NOTHING ANSWERED, YES OR NO
FIG. 02   REPLY TIMING, TEN DAY AXIS

Within one working day

An acknowledgement from a person, with any questions we need answered before the study can start.

Five to ten working days

A written answer. If it is yes, it arrives with our reading of your market and what we would do first. If it is no, it arrives with the reason.

No follow up sequence

We do not chase, retarget or add you to a newsletter. If you do not want to continue, silence is a complete answer and we will not take it badly.

Confidentiality

Send your non-disclosure agreement with the first email or ask for ours. What you share stays with the partners reading it.

SHEET 03DETAILSFOR THE RECORD

Reach us

  • 01hello@bestwebdesign.lk
  • 02Monday to Friday, 09:00 to 18:00, UTC +05:30
  • 03English correspondence, worldwide
  • 04Non-disclosure agreements signed on request

Please do not send

  • 01Requests for speculative design or free proposals
  • 02Tender documents and multi-studio briefs
  • 03Guest post, link exchange and directory offers
  • 04Outsourcing and white label partnership pitches